Netafarm Privacy Policy

Last updated: 29August 2023

At Netafarm, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you access our website, purchase products or services, or use our customer support.

We continuously review our practices to ensure compliance with privacy regulations, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant laws. Please read this policy carefully to understand our views and practices regarding your personal data and how we treat it.

If you have any questions about this Privacy Policy, please contact us at sales@netatech.com.sg.

1. What Information We Collect

We may collect and process the following personal data from you:

  • Personal information: Name, address, e-mail address, telephone number, and payment details.

  • Order information: Purchase history and order details.

  • Usage data: IP address, browsing history, and information on how you interact with our website.

  • Customer service data: Information you provide when you contact our customer service.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To provide requested services: We process your data to fulfill your orders, deliver products or services, and provide support through our customer service.

  • To improve your customer experience: We analyze your usage data and preferences to personalize and improve your experience with our website and other touchpoints.

  • To communicate with you: We may send you order updates, marketing communications, or other information based on your preferences. You can opt-out of these communications at any time.

3. How We Share Your Information

We never sell your personal information to third parties. However, we may share your data with trusted partners that help us provide services or conduct business on our behalf, such as payment processors or shipping providers. We ensure these partners follow strict data protection guidelines and use your data only for the intended purpose.

4. How We Protect Your Information

We understand the importance of keeping your data secure. That is why we maintain appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, theft, or destruction. These measures include data encryption, secure servers, access controls, and employee training on data protection.

5. Your Privacy Rights and Choices

You have rights and choices regarding your personal data. These include:

  • The right to access, correct, and delete your personal data.

  • The right to restrict or object to our use of your personal data.

  • The right to opt-out of receiving marketing communications.

You can exercise these rights or change your privacy settings by contacting our customer service or clicking the unsubscribe link in our communications.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting the updated policy on this page with the "Last updated" date. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your personal data.

7. Contact Us

If you have any questions, concerns, or comments about our Privacy Policy or your personal data, please contact us at:

Email: sales@netatech.com.sg